SATELLITE ACTIVATIONS - Latest Blog Entries

GET UP TO 4 ROOMSOF HD FREE - NEVER BEFORE OFFERED

Mon, 21 Nov 2011 19:38:00 -0600

For a limited time you can now get 4 rooms of service - ALL IN HD - Installed FREE and pay nothing for the equipment. This has never before been offered. What a cool deal. Even if you don't have 4 HD TV's that's ok. We will activated 4 HD receivers for free then if you ever get HD TV's you will already be wired for it.

Of course this offer is based on approved credit and you must have a valid debit or credit card. Must be 18 years of age or older and must be a NEW customer. New customers are those defined as not having Directv for the past 2 years.

Did you know?

Sat, 22 Jan 2011 13:03:00 -0600

Did you know when you call Directv at their corporate 800# it is a roll of the dice (a gamble if you will) of who you will get to help you. They have over 3000 call center reps. We have 7. Our reps are trained to help you with your specific needs and they truly care about your Directv needs. You will always get better service when you choose local. Call us anytime for billing issues, questions or any Directv need. We are here to help.

January 10, 2011 Snow Storm

Tue, 11 Jan 2011 11:07:00 -0600

Ok, we are in January now and we are having if remember correctly our third snow event this winter season. Highly unusual. We are committed to customer service but we do place safety in front of customer service. In the event our trucks can "roll" because of ice or snow, we will still answer our phones. You can still call with questions, new orders, service calls or any other reason. Our phones are answered regardless of weather. You can always check the front page of our website during inclement weather to see if we will be open at our physical stores. We will keep that page updated during inclement weather. You can also call our offices anytime to see if our store are open. We don't like to place our techs in danger so we will not dispatch them to jobs if the roads are deemed unsafe. We have some of the best techs in the industry and we want to keep them healthy :)

Get an extra $5/off per month for the first 12 months

Mon, 03 Jan 2011 11:47:00 -0600

New customers can get an extra $5/off per month off their bill for the first 12 months of service. To qualify you must be a new customer, meet a certain credit score and you must have a valid debit or credit card to place on account. Call us for details.

Happy New Year from the CEO

Sun, 02 Jan 2011 09:29:00 -0600

I want to personally wish every employee and every customer and every potential customer a very Happy New Year 2011. I look forward to making "the best better" and I look forward to bringing on many new customers. Our small, humble organization brought on over 1200 new customers in 2010. Our company is ranked in the top 2 in the state of Georgia for excellence in customer service and truth in disclosures. We tell every customer about the 2 year commitment. We tell every customer about the offers that require credit approval. We disclose everything. We want our customers to know everything about the product. An informed customer is our best customer.

From my wife Emily, my son Carson, my daughter Reagan and myself , Andrew Byrd, we wish everyone a very Happy and prosperous New Year.

Festivals, Customers, and the New Year

Fri, 31 Dec 2010 04:02:00 -0600

Well, as many of you know I work the festivals, going from event to event and getting our name out there. This year has been a blast, and I look forward to the upcoming season with anticipation and high expectations. I joined the fledgling Festival team last April and it's been a real education to say the least. For many people, "sales" can be a hard way to make a dollar, but I have an advantage: DirecTV really is a good service, and Andrew's company really is a great service provider. In the nine months of festivals, I have actually had two of "my" customers call me back at my number, each having some billing or service question. I was able to direct those questions to competent people who took care of "my" customers that same day. You see, when I tell prospective customers that the folks at Satellite Activations are accountable, starting with me, this isn't just a nice sounding line. It is the truth, and that makes selling a two year contract much easier.

At the Christmas Party I learned that I had a bit over 80 sales for the year. I am unsure what my final tally will be, but it is comforting to know that, if any of those 80 customers call my number with an issue, question, or even a complaint, I have the resources to live up to my responsibilities-my accountability- to that customer, and deal with the issue. My goal over the next year is to at least double my personal sales numbers. In another line of work this could be a frighting prospect, for that would be 200 more customers with my number, 200 more people who, should they feel the need, could call me for resolution. These new customers wil not be just numbers added to my taly, but people I am accountable to. And I am OK with that!

Corey Ertz, Festival Sales person.

Gearing up for the new Year

Sun, 26 Dec 2010 15:43:00 -0600

We are making some staffing changes, additions and offering additional training to ensure that we continue to be #1 in customer service. Satellite Activations operates at a level of excellence higher than most. Not every employee we interview can exceed or even meet that level of service. Sometimes we may hire someone that appears to be on board for a period of time and then they decide later that they can not meet that high level of excellence. That's ok. Our competitors will gladly employ them. We will interview 100 people just to find 1 person that can see our vision - the customer is the back bone of our business. That is why we only empoy the best of the best to ensure customers are getting the best service possible.

If you don't get the best service possible please let me know. As CEO and General Manager of the company I want to ensure you get 100% of what we promised. You can reach me at andrew@satelliteactivations.com

New additions to our staff

Mon, 20 Dec 2010 04:31:00 -0600

We would like to welcome two new additions to our staff. Tonya McCoy and Brittany Deaton. Tonya is our new sales professional for the Holly Springs location and Brittany is our new customer service specialist. Brittany will be handling calls to corporate Directv on behalf of our customers, payments and any other customer service issues. Welcome Brittany & Tonya - Pictures coming soon.

Company Christmas Party 2010

Sat, 18 Dec 2010 06:15:00 -0600

We had our 2010 Christmas party last night. (12/17/2010) We had the party room at the Corner Cafe in Macedonia/Freehome Community. Great restaurant by the way. Meagan, Zoey, Gina and Emily treated us great! It was a blast. I want to thank everyone for attending. Emily, Carson, James, Diana, Corey, Tera, Mike, Carol, Barbara, Jason, Ivan, Carlos, Tonya, Christy, Tosha, Arla, Rus, Kyle and ELVIS - Yes you heard right. Elvis came and gave a 1 1/2 hour performance that would knock your socks off. Thanks to Greg Burgess who did the Elvis show.